Privacy Policy
Last updated: October 19, 2026
This policy explains how Moss Boss of Santa Rosa LLC (“we”, “us”) collects, uses and protects personal information when you visit mossbossofsantarosa.com, contact us or use our services (Moss Removal, House Washing, Gutter Cleaning, Roof Cleaning and Solar Panel Cleaning).
Information we collect
Information you give us:
When you fill in a form on this site, we receive what you enter: your email address, your name, the other answers you give and your phone number.
When you call, text or email us, we receive your contact details and what you tell us.
Information collected automatically:
Visit counts. Our website keeps simple visit statistics: the pages viewed, the website that sent you, your type of device and your approximate country. It uses no cookies and does not store your IP address — only a scrambled code that changes every day, so a visit is counted once.
Analytics and advertising tools. Google Analytics collects information about how you use the site (for example the pages you visit and your device) using cookies or similar technologies. You can block or delete them in your browser settings.
How we use your information
To answer your questions and give you quotes.
To provide the services you ask for, and to schedule and confirm appointments.
To understand how our website is used, and to improve it.
To protect our website and business from spam, fraud and misuse.
To meet our legal and accounting obligations.
Who we share it with
We do not sell your personal information for money. We share it only:
with companies that help us run our business and this website, such as website hosting, form handling, email and scheduling providers, and: Google Analytics, Our map provider (the maps on this site), Our video hosting provider (the videos we upload to this site) and Google Fonts (the fonts on this site);
when the law requires it, or to protect our rights, our customers or others;
with your permission.
These companies may use the information only to provide their service to us, except where their own privacy policies say otherwise for the analytics and advertising tools named above.
Cookies
We use cookies and similar technologies to make the site work, to understand how it is used and to measure our advertising. You can block or delete them in your browser settings. Our Cookie Policy lists them.
How long we keep it
We keep personal information only as long as we need it for the reasons above — for example, for as long as you are a customer and then for as long as tax, accounting and other laws require. Messages and form submissions that don’t lead to work are deleted when we no longer need them.
Keeping it safe
We use reasonable measures to protect your information, such as secure (HTTPS) connections and limiting who can see it. No method of sending or storing information is completely secure, so we can’t guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, and to correct or delete it. You can opt out of marketing messages at any time. To make a request, email us at mossbossofsantarosa@gmail.com. Depending on the state you live in, you may have further rights under state privacy laws; we will honor them as the law requires.
Your browser’s “Global Privacy Control” setting is honored on this site as a request to opt out of advertising cookies.
Notice for California residents
In the past 12 months we have collected these categories of personal information: identifiers (such as your name, email address, phone number and address), details you share about the services you need, internet activity (such as pages you visited on this site) and approximate location (country or region). We collect this directly from you, and automatically when you use the site, for the purposes described above.
We do not sell or share personal information, as those terms are defined under California law. We do not use or disclose sensitive personal information in any way that would trigger your right to limit it.
You have the right to know what personal information we collect, use and disclose; to have it deleted; to have it corrected; and to opt out of its sale or sharing. We will not treat you differently for exercising these rights. To make a request, email us at mossbossofsantarosa@gmail.com. We will verify your request by matching what you provide against what we hold, and we will reply within 45 days. You may use an authorized agent; we may ask for proof of that authority.
Children
This website is not intended for children under 13, and we do not knowingly collect their personal information. If you think a child has submitted information to us, email mossbossofsantarosa@gmail.com and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
Contact us
Moss Boss of Santa Rosa LLC
Email: mossbossofsantarosa@gmail.com
Phone: (707) 203-8432